Member Services: How can we help?
The Eastside Neighbors Network is here to make life a little easier and more enjoyable for you and/or your aging parent. Members can get help from friendly volunteers with a single phone call, and family members enjoy peace of mind, knowing their parents have access to community support.
While volunteers cannot provide hands-on or medical services, they can be that friendly neighbor who provides a helping hand for the everyday challenges of life. We have identified the most popular services requested by village members across the country, along with support roles to keep the village itself running smoothly.
If you love to go places but prefer not to drive, ENN is developing a Transportation Team. Transportation volunteers drive members to medical appointments, social or cultural events, hairdresser or barbers, grocery stores and running errands. Volunteers may assist with grocery shopping, clothing and gift shopping, picking up prescriptions or just visiting a friend or family member.
Household Help/Yard Maintenance Assistance
Some volunteers enjoy helping make a home more livable. Volunteers provide help with household organization, pet care, plant care, assisting with managing accounts and balancing check books. They may perform minor household maintenance and repairs, for example, replace hard-to-reach light bulbs, hang pictures or holiday decorations, check smoke alarms, move outdoor furniture or waste bins, light yard work.
Some volunteers enjoy helping people learn to use their smartphones and other electronic devices. They can provide individual help to members with computers, smart phones, printers, email, programmable thermostats, tablets and other electronic devices.
Volunteers can provide companionship for members who have reduced mobility outside the home. We offer scheduled visits for conversation, games, puzzles, and/or sharing stories, photos, and memories. These visits help reduce isolation and offer respite for a care giver.
Volunteers can call members to check on their well-being and spend some time talking with them. Scheduled phone call or email check-in initiated by the volunteer. Volunteers will call members who have requested this service, for example, post-surgery or during an illness or weather emergency. Members may also request a “reverse wellness check,” where the member calls at an appointed time to check in. The goal is to ensure they are doing well and to identify any needs that might otherwise go unnoticed.
A key part of our mission is to provide a single phone number members can call to make requests and ask questions. Volunteers provide office assistance take calls at the ENN general number, (425) 270-8408 during office hours. They help members by matching volunteers to service and answering questions by email or phone.
Interested? Have questions? Call us at (425) 270-8408 to learn more.
You may also complete the Member Application Form to initiate the process.